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Administrative Staff

This page provides a more complete view of the various duties and responsibilities of the administrative staff for the Office of the Provost.


Office of the Provost

Susan England

SusanEnglandAssistant to the Provost
865-974-9033

  • Serves as internal and external point-of-contact for all requests of the provost
  • Manages provost’s calendar
  • Schedules recurring meetings, organizes provost-sponsored meetings (COD, EMC, PSAC, SCAC, Academic Affairs, and Junior Faculty Lunches), and compiles meeting agendas
  • Provides administrative support for academic and administrative searches


Heather Cockrum

Heather CockrumExecutive Assistant to the Provost
865-974-3797

  • Coordinates administrative workflow for provost
  • Composes and edits communications from provost’s office
  • Serves as project manager and coordinator for provost-sponsored events and retreats



Academic Affairs

Cora Ripley

03-39930-1Administrative Coordinator for Vice Provost Robert Hinde
865-974-0684

  • Serves as internal and external point-of-contact for all requests of the vice provost for academic affairs
  • Facilitates academic program reviews and mid-cycle reviews
  • Coordinates and supports key academic affairs committees related to the strategic plan
  • Manages and supports Ready for the World International and Intercultural initiatives



Faculty Affairs

Melanie Finnegan

Melanie FinneganAdministrative Coordinator for Vice Provost John Zomchick
865-974-6152

  • Serves as internal and external point-of-contact for all requests of the vice provost for faculty affairs
  • Provides support and composes appointment letters for academic searches
  • Facilitates promotion and tenure process
  • Facilitates faculty development leave process
  • Processes necessary support documentation for faculty retention and evaluation



Graduate School

Gay Henegar

Gay HenegarAdministrative Assistant to Vice Provost and Dean Carolyn Hodges, and Associate Dean Joy DeSensi
865-974-3694

  • Organizes Graduate School-sponsored programs such as orientiation, hooding ceremony, etc.
  • Serves as secretary and adminstrative support to Graduate Council and its committees
  • Coordinates activities of the Professional Development Award Committee
  • Handles most financial matters for the Graduate School and Graduate International Admissions



Academic Resources

Connie Beatty

Connie BeattyAdministrative Support Assistant
865-974-3578

  • Manages chancellor’s, vice chancellors’, and vice provosts’ guest traffic and phone calls
  • Provides administrative support to the director of academic resources, including entering accounts payable, reconciling time sheets and ledgers, and preparing and entering travel
  • Supports and serves as back-up to other administrative assistants on the floor
  • Manages conference rooms and orders supplies


Tiffany Harmon

Tiffany HarmonBudget Manager
865-974-1795

  • Reviews and approves IRIS transactions
  • Develops, implements, and manages department E&G budget
  • Reconciles and reviews ledger
  • Assists with HR-related matters
  • Manages and oversees the chancellor’s accounts payable entry and provide support for the yearly audit
  • Handles contracts


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